There are things that all businesses do that are just a pain. Some small businesses rely on emails and hand written notes; SMEs might use Excel spreadsheets. The confusion around business processes that aren’t commonly understood by all staff results in errors and sometimes even conflict. This service will help a small group of 2 to 6 people learn the basics of Workflow / Process modelling using the global standard: BPMN (Business Process Modelling Notation).

I’ve worked as a Solution Architect in Suncorp and as a Process Improvement Consultant and Trainer for Promendo – The Process Improvement Company: both in Brisbane. Having relocated to Ballarat, I’m offering this expertise to businesses in the Greater Ballarat area and Melbourne.

What you don’t understand, you can’t standardise. What you don’t standardise, you can’t manage. Book in for this session or give me a call on 0423 311 839 to talk about my Business Improvement services.